{"id":85461,"date":"2025-03-24T21:48:45","date_gmt":"2025-03-24T21:48:45","guid":{"rendered":"https:\/\/elevateoutdoorkitchens.com\/?page_id=85461"},"modified":"2025-07-04T13:28:14","modified_gmt":"2025-07-04T13:28:14","slug":"faqs","status":"publish","type":"page","link":"https:\/\/elevateoutdoorkitchens.com\/us\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<h1>\n\t\t\tFAQs\t<\/h1>\n\t<p>Find quick answers to common questions about Elevate Outdoor Kitchens &amp; Bars, from design options to installation timelines.<\/p>\n\t\t\t<a href=\"https:\/\/elevateoutdoorkitchens.com\/us\/contact\/\" target=\"_self\">\n\t\t\t\t\t\t\tContact Us\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"https:\/\/elevateoutdoorkitchens.com\/us\/download-brochure\/\" target=\"_self\">\n\t\t\t\t\t\t\tDownload A Brochure\n\t\t\t\t\t<\/a>\n\t\t\t\tDo I need a level base? \n\t\t\t\t\t<p>Yes, but if your base runs out you can adjust your elevate to suit. We can also provide a base if you don&#8217;t have an existing patio or deck (see product &amp; pricing page for more information).<\/p>\n\t\t\t\tCan you complete my service connections? \n\t\t\t\t\t<p>Yes we can quote for these separately. If you would like a TV stand or fridge, mains power would be required (see product &amp; pricing page for more information).<\/p>\n\t\t\t\tCan I easily add to it over time? \n\t\t\t\t\t<p>Yes if you want to add a pizza oven or tv etc. this can always be done at a later date.<\/p>\n\t\t\t\tHow long does it take to install?\n\t\t\t\t\t<p>99% of installations take one day.<\/p>\n\t\t\t\tIs it fireproof?\n\t\t\t\t\t<p>The areas that could be exposed to direct heat are made of fire retardant materials.<\/p>\n\t\t\t\tIs it waterproof?\n\t\t\t\t\t<p>Yes.<\/p>\n\t\t\t\tDo I need planning permission or building regs?\n\t\t\t\t\t<p>No.<\/p>\n\t\t\t\tDo I have to have access to my rear garden for delivery and installation or can it come through the house? \n\t\t\t\t\t<p>If we know at the point of order,\u00a0 your elevate kitchen can be pre-built to go through the house but unfortunately, we will need to charge a little more.<\/p>\n\t\t\t\tDo you offer a payment plan?\n\t\t\t\t\t<p>Not at this time but we do accept credit cards to help spread the payment.\u00a0<\/p>\n\t\t\t\tWhat sort of warranty is provided?\n\t\t\t\t\t<p>All of the appliances have their own manufacturers warranty and the structure comes with a five-year warranty but if looked after correctly it is built to last a life time.<\/p>\n\t\t\t\tDo the appliances come with any guarantees?\n\t\t\t\t\t<p>Yes they come with manufacturer&#8217;s warranties.<\/p>\n\t\t\t\tIs any maintenance\/upkeep required?\n\t\t\t\t\t<p>Just normal cleaning and if you want to keep the cedar cladding looking glossy you can oil it every 6-12 months but you can let it age to a silvery grey which we actually like!<\/p>\n\t\t\t\tDoes it have to be connected to a mains power supply? \n\t\t\t\t\t<p>No Elevate as standard just needs a gas bottle and the standard lights are rechargeable.<\/p>\n\t\t\t\tWhat is your refund policy?\n\t\t\t\t\t<p>Deposits are refundable within 48 hours after which time your Elevate will go into production.<\/p>\n\t\t\t\tWhat Is your snagging policy? \n\t\t\t\t\t<p>Elevate is a high quality product but should you experience any problems with your new Elevate we are on hand to help.<\/p>\n\t\t\t\tMoney back guarantee? \n\t\t\t\t\t<p>No.<\/p>\n\t\t\t\tDo you ship overseas? \n\t\t\t\t\t<p>Yes Elevate can be crated for shipping.<\/p>\n\t\t\t\tWhat lifters do you use on the door?\n\t\t\t\t\t<p>As standard we use gas struts which help take the strain of lifting and closing the door.<\/p>\n\t\t\t\tDo you make in different sizes?\n\t\t\t\t\t<p>Elevate has two standard sizes but if you want something bespoke we love a challenge just get in contact.\u00a0<\/p>\n\t\t\t\tHow far do you travel?\n\t\t\t\t\t<p>Get in touch for more details on the locations we deliver to.<\/p>\n\t\t\t\tHow does the ventilation work for the grill?\n\t\t\t\t\t<p>Elevate has been designed with a pitched roof and a ventilation gap at the highest point to allow smoke and heat to escape.<\/p>\n\t\t\t\tWhat about condensation in the winter?\n\t\t\t\t\t<p>Elevate is completely enclosed meaning it keeps your kitchen\/bar dry and sheltered from the weather.<\/p>\n\t\t\t\tCan you do quotes with plumbing, lighting and electric? \n\t\t\t\t\t<p>Yes we can quote for these services.<\/p>\n\t\t\t\tWhat materials are used?\n\t\t\t\t\t<p>Elevate only uses high quality materials that will last the test of time, including cedar cladding, phenolic resin ply porcelain worktops and a standing seam which comes with a 25 year warranty.<\/p>\n\t\t\t\tWhat appliances can I have?\n\t\t\t\t\t<p>Elevate comes with a gas BBQ but if you would like a smoker or pizza oven instead this can be accommodated. A drinks fridge also works well if you have a power supply. Speak to us for more details.<\/p>\n\t\t\t\tCan it be used all year-round?\n\t\t\t\t\t<p>Yes one of Elevate&#8217;s key benefits is all year-round cooking with shelter from the rain and the sun.<\/p>","protected":false},"excerpt":{"rendered":"<p>FAQs Find quick answers to common questions about Elevate Outdoor Kitchens &amp; Bars, from design options to installation timelines. Contact Us Download A Brochure Do I need a level base? Yes, but if your base runs out you can adjust your elevate to suit. We can also provide a base if you don&#8217;t have an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"FAQs | Elevate Outdoor Kitchens & Bars","_seopress_titles_desc":"Get answers to popular questions about our outdoor kitchens and bars, from materials and maintenance to design timelines.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"inline_featured_image":false,"footnotes":""},"class_list":["post-85461","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/pages\/85461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/comments?post=85461"}],"version-history":[{"count":0,"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/pages\/85461\/revisions"}],"wp:attachment":[{"href":"https:\/\/elevateoutdoorkitchens.com\/us\/wp-json\/wp\/v2\/media?parent=85461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}